![]() ![]() The app is so good that you want to rely on it for all your works. if you need more help with this, please contact our support team at /ios. Since your subscription is tied with your device store, we recommend reaching out to them for refund/dispute concerns. This is not what we want you to experience. Sorry to hear that you have this subscription issue. It seem the most protective way for me to use this app is on my laptop only which is slightly inconvenient. This app is great, until someone makes one with great customer service alongside it. One directly and then one through apple on 2 different cards, my business and my personal and still no one can tel how or why this happens. Unfortunately 1 month after so this, apparently a subscription was set up because I opened the app on my phone and 6 months later I realise I had also been paying a monthly subscription on top of a yearly subscription. Months later I decided to pay for the year (give it a second chance) because surely paying for the year would mean no extra charges. Attempting to contact the team I became frustrated with the automated responses, the break down of the ‘team system’ is not clear and you could wind up paying more that you expect with little or no help on resolving the issue. It’s something I recommend all the time, until a year ago when I experience my first double charges. It has endless ways to develop your business and personal digital workings. Any unused portion of a trial period, if offered, will be forfeited when you purchase a paid subscription.Ĭanva is one of those apps that can change your life when everything works correctly. Your monthly subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period.
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